1) Who We Are & How to Contact Us

Controller: Nice View Real Estate, Office 509, Al Khazna Tower, Al Danah, Abu Dhabi, UAE.

Contact (privacy): info@niceview.ae | Phone: +971 52 752 9004

2) Personal Data We Collect

Depending on your interactions with us, we may collect:

• Identity & contact details: name, email, phone, preferred language, nationality/residency (where relevant).
• Property & preference data: areas of interest, budget, bedroom count, property type, move‑in timelines, investment objectives.
• Documents (where required): copies of ID, proof of funds, or residence/visa documents for KYC/AML or contract preparation, in accordance with law.
• Technical & usage data: IP address, device identifiers, browser type, pages viewed, referring/exit pages, and similar diagnostics.
• Communications: messages, call notes, viewings feedback, and support requests.
• Marketing preferences: consents/opt‑outs and your responses to campaigns.

3) How We Collect Data

• Directly from you: web forms, emails, calls, messaging apps, events, and in‑person meetings.
• Automatically: via cookies, pixels, SDKs, and similar technologies (see Cookies below).
• From third parties: developers, listing portals, referrers, and verification/anti‑fraud providers, where permitted by law.

4) Purposes & Legal Bases (UAE PDPL)

We process personal data for:

• Providing the Services (responding to enquiries, arranging viewings, facilitating offers, preparing contracts) — contract necessity.
• Payments, invoicing & fraud prevention — contract and legal obligation.
• Compliance (KYC/AML, record‑keeping, responding to lawful requests) — legal obligation or public interest as applicable.
• Service improvement & security (analytics, debugging, preventing abuse) — consent where required; otherwise as permitted by applicable law.
• Marketing communications (newsletters, property alerts) — consent (you may withdraw at any time).
• Protecting vital interests (e.g., safety incidents) — vital interests.
• Note: Under UAE PDPL, consent is the primary basis for many activities. Where the law does not provide for 'legitimate interests', we do not rely on it.

5) Cookies & Similar Technologies

We use necessary cookies to operate the Site and (with your permission) optional analytics/marketing cookies. You can manage preferences via our cookie banner or your browser/device settings. Disabling some cookies may affect functionality.

6) Marketing (Email/SMS/Calls)

We only send marketing communications with your opt‑in consent. You can unsubscribe anytime using the link in emails, by replying STOP to SMS, or by contacting us.

7) Sharing Your Data

We may share data with:

• Service providers/processors (hosting, analytics, CRM, email/SMS, payment gateways, document verification) under contracts requiring confidentiality and safeguards.
• Developers/owners/landlords to progress your enquiry or transaction.
• Professional advisers & auditors (lawyers, accountants, insurers).
• Authorities where required by law or to protect rights, security, and safety.
• Business transfers (e.g., merger or acquisition) with notice where required.

8) International Transfers

Your data may be transferred outside the UAE. Where we do so, we use mechanisms permitted by UAE law (e.g., transfer to approved jurisdictions, contractual safeguards, or explicit consent) to ensure adequate protection.

9) Retention

We keep personal data only as long as necessary for the purposes above and to meet legal/accounting/reporting obligations. When no longer needed, data is deleted or anonymized securely.

10) Security

We implement technical and organisational measures appropriate to the risk (encryption in transit, access controls, logging, backups, and supplier due diligence). No system is 100% secure; if we become aware of a breach that may affect your privacy, we will take steps and notify authorities and/or you where required.

11) Your Rights

Subject to applicable law, you may:

• Access your personal data;
• Rectify inaccurate data;
• Erase data where permitted;
• Restrict or object to certain processing;
• Receive/port certain data;
• Withdraw consent at any time (this does not affect prior lawful processing);
• Lodge a complaint with the UAE Data Office or relevant free‑zone commissioner.

To exercise your rights, contact info@niceview.ae. We may need to verify your identity and will respond within the timeframe required by law.

12) Exercising Your Rights

To exercise your rights, contact info@niceview.ae. We may need to verify your identity and will respond within the timeframe required by law.

13) Children's Data

Our Services are not directed to children. If you are under 18, please use the Services only with parental/guardian consent. If we learn we have collected personal data from a child without required consent, we will delete it.

14) Third‑Party Sites & Services

This Policy does not apply to third‑party websites, apps, or services linked from the Site. Review their privacy policies before providing personal data.

15) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new 'Effective date' and, where appropriate, provide additional notice.

16) Contact Us

Email: info@niceview.ae

Phone: +971 52 752 9004

Address: Office 509, Al Khazna Tower, Al Danah, Abu Dhabi, United Arab Emirates